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Frequently Asked Questions
What is your Return Policy?
What if I change my mind or just don't like it?
It's simple: If you don't love it, return it. We are committed to quality products and your satisfaction is 100% guaranteed.
If you are not 100% satisfied with any item, return it within 30 days of receipt for a free replacement or return; simply complete the return form on the back of the packing slip included with your order. Refunds are issued within 48 hours of receiving the return.
2430 E 49th Street
Vernon, CA 90058
Return authorization for damage/quality
Email Us: Support@fineartcanvas.com
Call Us: 888-598-9178
Hours of Operation: Mon-Fri 7:00 AM - 4:00 PM PST:
Updates to status of your orders or returns
Updates about any discounts, promotions, new products, new artists, etc.
FineArtCanvas.com uses Google Analytics to track website visitor activity. We do not share any data that allows Google or any other company to personally identify an individual by name, social security number, email address or similar data, or data that permanently identifies a particular device.
Terms of Service
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
All brand names and products mentioned herein are either registered trademarks or trademarks of their respective owners and are hereby recognized as such.
FineArtCanvas.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if FineArtCanvas.com has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Orders must be canceled via email and a confirmation by one of FineArtCanvas.com representatives within the same business day before 12 PM PST. Refused shipments may be subject to a 25% restocking fee.
Shipping rates vary depending on the type of art you order and how quickly you'd like it to arrive.
Tracking Your Order
As soon as your art ships, we'll send you a confirmation email that includes a tracking number. Tracking is not provided for international standard shipments.
Is my package insured?
FineArtCanvas.com guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Service Team.
Can I ship to a P.O. box?
No, most of our framed canvas art is bigger than 11” x 14” to ship to a P.O. box. We can only ship to a street address.
This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
WARNING: This merchant has removed information about their returns and exchanges policy. Please verify with them directly.
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The above preview shows how to use the live preview on this website. The image displayed is just an example, and is not available for sale.
This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.
To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!
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