Frequently Asked Questions

Our Guarantee

We love art, and we know you do too. That's why if you're not totally in love with your new artwork, you can send it back for a full refund with our 90-Day Money-Back Guarantee.

Returns

We're proud to provide a free return label for qualifying orders within the contiguous U.S. If you'd like to return your order, email us at support@FineArtCanvas.com. Please include your order number and the product you'd like to return in the body of the email.

If we determine your order qualifies for a free return, we will send you a return shipping label.

If you ordered outside the 48 contiguous U.S. OR ordered an oversized print in the 50"x50" and 60"x45" sizes, we will NOT be able to provide a free return shipping label. You are still welcome to return your item, but shipping and handling will be at your own expense.

If you'd still like to return pieces in these sizes, the estimated return price will be $280 via FedEx ground. Please ensure that you package the print exactly as was received to avoid incurring any additional costs or fees.

Refunds

Once your return has shipped, please email us the return tracking number to ensure your refund is issued promptly.

Please ship your return(s) to:

Fine Art Canvas
2430 East 49th Street
Vernon, CA 90058

✱Free return shipping is only eligible for orders shipped within the 48 contiguous United States.

Most items can not be delivered to P.O. Boxes as our canvas art is bigger than 11” x 14”.

FineArtCanvas.com guarantees your satisfaction and we will give you a refund or a replacement for purchased items you are not satisfied with. In the remote event that your package is lost or damaged upon arrival, please contact our Customer Service Team.

It's simple: If you don't love it, return it. We are committed to quality products and your satisfaction is 100% guaranteed.

If you ordered outside the 48 contiguous U.S. OR ordered an oversized print in the 50"x50" and 60"x45" sizes, we will NOT be able to provide a free return shipping label. You are still welcome to return your item, but shipping and handling will be at your own expense.

If you'd still like to return pieces in these sizes, the estimated return price will be $280 via FedEx ground. Please ensure that you package the print exactly as was received to avoid incurring any additional costs or fees.

Reference: Shipping & Return Policy

As soon as your art ships, we'll send you a confirmation email that includes a tracking number. Tracking is not provided for international standard shipments.