Política de reembolso

RETURNS & REFUNDS

Our Guarantee

We love art, and we know you do too. If you're not completely satisfied with your artwork, we offer a 90-Day Money Back Guarantee, no questions asked.

The workmanship of your artwork is guaranteed for one year from the date of purchase.

Returns

We're proud to provide free return shipping labels for qualifying orders within the contiguous United States.

Please note that certain large-format artwork sizes, including 48x48" and 60x40", are excluded from free return shipping. Customers are responsible for return shipping costs on these items.

Free return shipping applies to all other eligible products. Additional large-format or freight-shipped items may also be excluded from free return shipping based on carrier limitations.

Due to freight handling requirements, return shipping costs for large-format artwork typically range from approximately $200–$300 depending on size, weight, destination, packaging requirements, and carrier rates.

If you would like to request a return, please email support@FineArtCanvas.com and include your order number along with the item(s) you wish to return.

We recommend adding support@FineArtCanvas.com to your Safe Senders list to help ensure our response does not get filtered as spam or junk mail.

Once we determine your order qualifies for a free return, we will provide a return shipping label and return instructions.

For customer-paid returns, we strongly recommend repackaging the artwork exactly as originally received to help avoid additional shipping damage or carrier surcharges.

For questions regarding return eligibility or estimated return shipping costs on specific large-format sizes, please contact customer support prior to purchase.

Refunds

Once your return shipment is in transit, please email us your return tracking number so we can help ensure prompt processing of your refund.

Please ship approved returns to:

Fine Art Canvas
2430 East 49th Street
Vernon, CA 90058

Refunds will be processed after the returned item has been received and inspected.

Additional Return Information

Free return shipping is available only for qualifying orders shipped within the contiguous United States.

Return shipping eligibility for certain large-format items may vary based on size, weight, destination, and carrier limitations.

Orders shipped outside the contiguous United States do not qualify for free return shipping.